FAQ – Pricing, Insurance, and Payments

Are my belongings insured during the move?

We understand the value of your belongings, which is why we offer comprehensive insurance coverage options. Our insurance policies are designed to protect your items during the entire relocation process, giving you added security and peace of mind.

How does our pricing compare to other providers?

We offer competitive pricing tailored to your specific needs.

What Does Insurance Cover?

Moving insurance typically covers damage, loss, or theft of your belongings during transit. The coverage can vary depending on the type of policy chosen.

Do I Need Insurance for My Relocation?

While insurance is not legally mandatory, it’s highly recommended to ensure the safety of your belongings during transit. Accidents or unforeseen events can happen, and insurance provides financial protection against loss or damage.

How is the Value of My Belongings Determined?

The value is typically determined based on the declared value of your goods. This value is often calculated as the replacement cost at destination minus depreciation.

Are Some Items Not Covered by Insurance?

Yes, some items might be excluded from coverage, such as highly valuable items like jewelry, important documents, or cash. 

How Do I File an Insurance Claim?

In case of loss or damage, Buhariwalas will guide you through the claims process, including providing documentation, photos, and other evidence of the damage.

Can I Buy Insurance After My Belongings Are Packed?

Insurance needs to be arranged before your items are packed and moved.

Is Third-Party Insurance Acceptable?

Yes, in many cases, you can purchase insurance from a third-party provider. Just ensure that the policy offers the coverage you need and that it’s accepted by your chosen moving company.
Always make sure to thoroughly read and understand the terms and conditions of your insurance policy, and don’t hesitate to ask your insurance provider any questions you might have about coverage, terms, or claims procedures.

Are there any Hidden Charges/Additional Charges that I should be aware of?

It’s important to be aware of potential additional charges that might arise during the moving process. These can include port and terminal handling charges, which cover the costs associated with loading and unloading cargo at ports or terminals. Additionally, there might be certain origin and destination charges, which encompass fees for services such as shuttle charges, handyman services, parking fees, crating and uncrating, and storage upon arrival. We will intimate you about these charges, which are not in our control, at the time of delivery.

Didn't find the answer
you need?